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Beginners brickwall

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Hey everybody, newbie here. So I I'm leasing access to the creative cloud. I downloaded Photoshop, Indesign, Bridge and Illustrator on my MacBook Air (yes I cleared space for these programs). Illustrator says it's downloaded and updated it even opens the program, but yet it won't let me create a new file, all of the icons in the toolbar at the top are shaded and not accessible. I have no idea what's wrong can someone help me?


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