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Re: How do I redownload and install CS6 (non cloud) onto my new drive?

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Hi John Waller,
Thanks for the installer link.
I have downloaded the package but when I entered the serial number it says "Serial Number you provided is valid, but a qualifying product could not be found on this computer."

And I was prompted to select a product. My purchase was for "Design and Web Premium, version 6" and it is not listed in the list provided. I have tried all of the CS6 options and they don't work. It says "This serial number is not for a qualifying product. Please try another."

Please advise.

Thanks.


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